For ages 21+

v7v7 Responsible Gambling

When gambling stops being a source of enjoyment and becomes a problem, it is time to stop. v7v7 believes every player has the right to understand their own limits and stick to them. Read this page for details on our tools, warning signs, and ways to get support.

For ages 21 and above only

24/7 Support

Data Secured

Gambling is fun, not a burden

Online casino and sports betting is a recreational activity — just like watching a film or playing sport. At v7v7 we want every member to enjoy the experience in a controlled way. But for some people gambling can eventually get out of control — and that is a recognised condition, not something to be ashamed of.

Before using our platform, we encourage every member to read our Terms and Conditions carefully. They contain detailed rules on account management, deposit limits, and self-exclusion. Our FAQ section is also helpful for learning more about any feature on v7v7.

Remember — betting is not a source of income. There is no guarantee of winning any bet. Only play with money that, if lost, will have no impact on your daily life. The urge to chase losses with more bets is a warning sign.

Important Age Restriction

All services at v7v7 — casino games, slots, sports betting — are for people aged 21 or above only. Opening an account or playing as a minor is strictly prohibited. A request to guardians: keep your device and account details out of reach of children.

Control tools in your hands

v7v7 gives every member the ability to set their own gambling limits. Contact our live chat or email support to use the tools below.

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount yourself. Once set, lowering the limit is immediate, but raising it requires a waiting period.

Deposit Control

Session Time Limit

Decide in advance how long you will play in one sitting. Once the set time is up, the account will automatically pause so you do not spend more time than planned.

Time Management

Temporary Account Suspension

Suspend your account for a set period — from 24 hours to several weeks. While suspended, neither logging in nor placing bets is possible.

Temporary Break

Self-Exclusion

Choose self-exclusion if you need a long-term break. Once this request is made, the account cannot be reactivated before the set period ends and no promotional communications will be sent.

Permanent Break

Betting History Review

To understand your own playing patterns, view your deposit, withdrawal, and betting history from the account dashboard at any time. See our Privacy Policy for information on data storage.

Data Transparency

24/7 Support Team

Contact us at any time via live chat or email. Our team is ready to assist in Bengali and English for setting up tools or requesting self-exclusion.

Direct Support

Warning signs of problem gambling

If any of the signs below appear in you or someone you know, do not ignore them — it is the right time to seek support.

Repeatedly betting to try to recover lost money and being unable to stop.
Spending more than your set gambling budget and feeling regret afterwards.
Giving less attention to family, friends, or work and spending more time gambling.
Borrowing money from others or dipping into savings to place bets.
Hiding your gambling from family or lying about it.
Feeling restless, irritable, or anxious when not gambling.
Neglecting work, studies, or important responsibilities to gamble.

Ask yourself

"Am I playing for fun, or to escape stress or earn money?"

If the answer is not satisfying, stop and talk to us.

Where to find support

Acknowledging the problem is the first step toward solving it. Do not face it alone — seek support.

v7v7 Live Chat Support

Contact our live chat any time of day, seven days a week. Setting limits, suspending an account, or requesting self-exclusion — all of it can be done in Bengali. Conversations are completely confidential.

Contact by Email

If you prefer not to chat directly, write to us by email. Our support team replies in Bengali and English. You can find the email address in the live chat window. All requests are kept confidential.

Family and Friends

Talk to a trusted family member or close friend. They know you well and can help if they notice a change. An open conversation with someone close often opens the door to professional help.

Professional Counselling

Consulting a mental health professional or psychologist is now much more accessible in Bangladesh. Gambling addiction is a treatable condition and many people have successfully managed it with professional support.

Mental Health Services

Mental health departments at government hospitals and private counselling centres in Bangladesh provide support for addiction-related issues. Contact your nearest hospital or clinic.

Self-Help Groups

Sharing experiences with people who have gone through the same situation can be helpful. Organisations and support groups working on addiction recovery in Bangladesh can be found both online and offline.

v7v7's commitment

As a responsible platform, we do not only provide entertainment — we make sure every member is playing consciously and safely. Visit our About Us page to learn more about us.

What we do

Age is verified at account registration — those under 21 cannot open an account.
Once a self-exclusion request is received, the account is deactivated promptly and no promotional messages are sent during that period.
If unusual playing patterns are noticed, our team may proactively reach out to the member.
Full support in Bengali — 24 hours a day, 7 days a week.
The ability to set all types of limits is kept readily available to members.
Members' personal information and betting history are stored confidentially.

Build safe gambling habits

Responsible betting is not just about setting limits — it is a mindset. Before each session, ask yourself a few simple questions: What is my budget today? How long will I play? Will I be okay if I lose?

Keep a betting budget that is a fixed portion of your monthly entertainment spending. Never go beyond this budget — no matter how good the winning odds may seem. Remember, gambling games always favour the house in the long run.

Time control is equally important. You should not spend more than one or two hours a day on online gaming. Take breaks during play, go for a walk, drink some water — do not sit in front of a screen for hours without stopping.

Do not bet when you are tired, under mental stress, or after drinking alcohol. Judgement is reduced in these states and the chance of overbetting increases. Know when to stop while you are ahead — resisting the urge for more after a win is difficult, but essential.

Set a clear budget and time limit before you start playing.
Avoid placing bets on multiple platforms at the same time.
Make it a habit to withdraw winnings rather than betting with them again.
Be open with your family about your gambling.
The moment you feel you are losing control, end the session immediately.

Questions about responsible gambling

All services at v7v7 are only for people aged 21 or above. Date of birth is collected at account registration and identity documents may be required to verify larger withdrawals. Any account found to belong to a minor is closed immediately.

Contact us at any time via our 24/7 live chat or email to request self-exclusion. Let us know how long you want the exclusion to last. Once the request is received, the account will be deactivated promptly and will not be reactivated before the set period ends.

Yes, a request to lower a deposit limit takes effect immediately. However, a request to raise the limit has a waiting period — this is intentional so that decisions are not made in a moment of impulse.

Yes. Gambling addiction is a recognised behavioural condition and is fully treatable. Many people have overcome it with the help of professional counsellors, psychologists, and self-help groups. Seeking help is not a sign of weakness — it is a courageous step.

Start by speaking directly and without judgment. Listen carefully to how they feel. Encourage them to see a professional counsellor. If needed, contact our live chat — we can help set account limits or arrange self-exclusion.

Yes. All your personal information, betting history, and support conversations are protected through SSL encryption. No information is shared with third parties. Details are available in our Privacy Policy.